frequently asked questions

GENERAL

Is Online Pharmacy Pills licensed?

A: Yes, Online Pharmacy Pills is a licensed online med store.

 

What are the categories of medications we ship?

A: We ship pain medications and erectile dysfunction medications.

Pain medications include:

Erectile dysfunction medications include:

 

Are the medications available on Online Pharmacy Pills safe?

A: We make it a point to provide our esteemed customers with the best quality medications at the best possible rates and other customer friendly features. Our medications are all FDA Approved medications and are safe to use.

 

How do I place my order?

A: You can place order on Online Pharmacy Pills by visiting the website and selecting the medication you and the quantity of pills you require. Please enter the details carefully. Any error might result in the cancellation of the order. 

 

Do I have to create an account to place an order?

A: No, you need not create an account to place an order. You can simply place an order as a Guest on our website.

Creating an account will allow us to notify you for any offers or discounts tailored for our customers.

 

How can I remove items from my cart?

A: If you wish to remove any item(s) from the cart, simply click on the ‘X’ button corresponding to the medication you wish to remove.

 

How do I know if my order has been received by the Pharmacy?

A: As soon as the order is placed, you get an email confirmation along with your Order Number.

 

How can I track my order?

A: Once the Tracking Number is generated, we will send you the Tracking Number via email. Usually you can track your shipment on USPS website or 17Tracknet website. Please note that the tracking number and status is live on the site after 48 hours of generation of the number.

 

How do I cancel my order?

A: Once the order has been received, you will receive an email confirmation with your order number. For any cancellations, you can contact us on info@onlinepharmacypills.net.

However, we do not recommend the cancellation of orders as the shipper might blacklist your shipping address for any future shipments.

 

SHIPPING AND PAYMENTS

How do I know if my order has been shipped?

A: You will receive an email update on your order as it is shipped.  You will also receive the Tracking Number of your shipment, with which you can personally check the status of the order.

 

How can I change my shipping address?

A: Please enter your personal details and the shipping address details carefully as any error can cause a cancellation. We recommend that the correct shipping address should be provided.

You can however inform us about any changes to be made on info@onlinepharmacypills.net.

 

What are the payment methods?

A: We provide our customers with two modes of payment:

  • Cash on Delivery
  • Credit Card

Please note that delivery via Cash on Delivery takes 6 business days and delivery via Credit Card takes 10-15 business days.

 

Where do we ship our products?

A: We ship our products to the following countries:

  • United States of America
  • Australia
  • United Kingdom

Please note that the shipping of the medications is free.

We provide delivery via COD only in United States (except Alaska and Ohio)

 

REPLACEMENTS AND REFUNDS

What can I do if I receive damaged products?

A:  We take utmost care in shipping the products. However in an event that the medications received are damaged, you are requested to take a picture of the medication and the package. Please note that the picture taken should be clear and recognizable. You are requested to send us the picture within 72 hours of being delivered.

You can then send us the picture on info@onlinepharmacypills.net. The product will be replaced with the same quantity.

 

What do I do for a refund?

A:  In case your medication or package is damaged or not up to the mark and you wish for a refund, we request you to send us a clear, recognizable photo of your medication and the package it was delivered in.

 Please note that the photo should be sent with clear description of the issue within 24-48 hours of delivery.

 It should be noted that the refund process takes 3 business days. We coordinate with other departments and process your refund accordingly.